Privacy Policy

At Biolen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you use our website or make a purchase, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (e.g., credit card information, which is processed securely by third-party payment processors)

1.2 Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version

  • Operating system

  • IP address

  • Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your orders, inquiries, or promotions

  • To improve our website, products, and customer service

  • To send you marketing and promotional materials (you can opt-out at any time)

  • To detect and prevent fraudulent or unauthorized activity

3. How We Share Your Information

Biolen does not sell, rent, or trade your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors, such as payment processors and shipping companies, to facilitate transactions and services.

  • Legal Obligations: When required by law or in response to valid legal requests.

  • Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and usage.

4.1 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality.

  • Analytics Cookies: Help us understand how visitors interact with our website.

  • Marketing Cookies: Used for targeted advertising.

4.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Your Rights and Choices

5.1 Access and Update

You have the right to access, update, or delete your personal information. Contact us at [Insert Contact Email] for assistance.

5.2 Opt-Out

You may opt-out of receiving promotional emails by clicking the "unsubscribe" link in our communications.

6. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the Internet is completely secure. We encourage you to take precautions, such as using strong passwords and keeping your login credentials private.